Shipping and Delivery Policy
Last Updated: 02/01/2025
At PRO BGMI Tournaments, we are committed to ensuring that your orders are processed and delivered promptly. Please review our shipping and delivery policy for important information.
1. Order Processing
- All orders are processed and dispatched within 48 hours of receiving payment.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Timeframe
- Estimated delivery time: 4-7 business days after dispatch, depending on the delivery location.
- Some remote areas may experience longer shipping times.
3. Shipping Methods
- We use reliable courier services for shipping.
- Tracking information will be provided once your order has been dispatched.
4. Shipping Fees
- Shipping charges will be calculated at checkout based on the destination and package weight.
- Free shipping may be available for order.
5. Delivery Delays
- We are not responsible for delays caused by circumstances beyond our control, including but not limited to:
- Courier service delays
- Weather conditions
- Customs clearance (for international shipments)
- Public holidays
6. Order Tracking
- Customers will receive an email confirmation with tracking details once the order has been dispatched.
- If you do not receive your tracking information, please contact our support team.
7. Undeliverable Packages
- If a package is undeliverable due to incorrect address details or multiple failed delivery attempts, the customer may be responsible for additional shipping charges.
8. Lost or Damaged Packages
- If your order is lost or arrives damaged, please contact us immediately for assistance.
- We will work with the courier service to resolve the issue as quickly as possible.
9. Contact Us
For any questions regarding shipping and delivery, please reach out to us at: