At Pro BGMI Tournaments, we strive to provide the best gaming accessories and ensure customer satisfaction. If you are not completely satisfied with your purchase, we offer a 3-day return and refund policy under the following conditions:
Eligibility for Returns & Refunds
- Items must be returned within 3 days from the date of delivery.
- The product must be unused, in its original packaging, and in the same condition as received.
- Proof of purchase (order confirmation or receipt) is required for processing the return.
- Refunds will only be issued for defective, damaged, or incorrect items received.
Non-Returnable Items
- Digital products, game codes, and gift cards.
- Items damaged due to misuse, improper handling, or normal wear and tear.
- Products without original packaging or missing accessories.
Refund Process
- Request a Return: Contact our support team at support@probgmitournaments.com within 3 days of delivery. Provide order details and the reason for the return.
- Return Approval: If your return is approved, you will receive instructions on how to return the item.
- Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.
- Inspection & Refund: Once we receive and inspect the item, a refund will be processed within 5-7 business days to the original payment method.
Late or Missing Refunds
- If you haven’t received your refund after the stated period, please check with your bank or payment provider.
- For further assistance, contact us at support@probgmitournaments.com.
We are committed to providing a smooth and hassle-free shopping experience. If you have any questions regarding our Refund & Return Policy, feel free to reach out to us!
🚀 Happy Gaming!
Pro BGMI Tournaments Team